You can make a reservation from 6 months before the check-in date.
If you are a shareholder of Fujita Kanko, Inc., you can make a reservation from 12 months before the check-in date.

We are sorry, but you can't. We assign cabins to guests based on their accommodation preferences and availability.

Depending on the plan, we may require full payment of accommodation fees at the time of reservation.
To make a reservation on our official website, you'll need a credit card.

Our cancellation policy is as follows:
14 - 8 days before your check-in date (tax not included): 10%
7 to 4 days before your check-in date (tax not included): 50%
3 days before, on the day of check-in or no show (tax not included): 100%

Please check the domain setting or the email information you enter may have had a mistake.
Please contact us by phone or through the contact form on our website.

It depends on the availability. Please contact us by phone.

Our reservation center is available from 10:00AM to 6:00PM to receive a phone call.

We sometimes offer a solo glamping plan during the winter season. Please check our available plans on the booking page.

For a no-meal plan, please select the 'Simple Stay Plan.Breakfast plans are offered irregularly, so please check our booking page for availability.

Deluxe Cabin includes 1 king bed and a sofa-bed.
Available for 2 adults & up to 2 children to share the beds (when using a sofa-bed)
Grande Cabin includes 2 double beds and a sofa-bed
Available for 3 adults and 3 children to share the beds (when using a sofa-bed)
*We charge a sofa-bed setting charge of ￥4,400 (tax included)

■ Jr. high school student or older
The same rate as the adult's one. (Please count as an adult when making a reservation)
■ Elementary school student (From 7 to 12 years old)
60% of the adult's rate (To share the bed and with meals)
■ Infant (From 3 to 5 years old)
30% of the adult's rate (To share the bed with meals)
￥4,400 (To share the bed and without meals)
■ Infant (2 years old or younger)
No charge
*We charge a sofa-bed setting charge of ￥4,400 (tax included) for elementary school students or younger.

In case of selecting Deluxe Cabin, it only includes a king bed. In that case, a sofa-bed setting fee of ￥4,400 (tax included) will be additionally charged.

We are sorry, but canceling or rescheduling (postponing) due to rainy weather is considered a personal reason. Therefore, our regular cancellation policy will be applied.

We are sorry, but there will be no refund.

Basically, we request guests to arrive by 7:00PM.
In case of arriving later than 7:00PM, please inform us by phone by 6:00PM.

We will make a decision on whether to offer the service or not.
In case we decide not to run our service, we will inform you by phone.
In that case, no cancellation fee will be charged.

In case JR Gotemba Line cancels the service or Tomei Expressway is closed, no cancellation fee will be charged.

グループ利用向け「セントラルステーション」でのオフサイトミーティングやパーティディナー、
チームビルディングなどの企業研修プログラムなどを用意しています。
TOPページ最下段「コーポレート・アクティビティのご案内」よりご覧ください。

Yes, we do.
Please contact us using thecontact form.

Yes. Our staffs will be at the facility 24 hrs to be able to attend any kinds of emergency.
(We will advice the guests the way of communication)

We reserve the right to refuse service to guests who appear to be members of organized criminal groups, have aggressive tattoos, bring pets that are not acceptable, or cause disturbances to operate our service. or who makes disturbance to carry out our service. In that case, the reservation fees will not be refunded.

The service fees are included in the accommodation fees.

There are some rental items that require a rental fee.
-A bike for infant　￥550
-JENGA　￥0
-Game of Life ￥0
All of our cabins have a mobile projector, Bluetooth speaker, Badminton, Dodgebee, and balls.

We have shuttle bus service from/to JR Gotemba Station, Tomei Expressway Gotemba IC Bus Stop and Gotemba Premium Outlet to/from our facility. Please kindly inform us upon your booking and arrival.

The check-in is at 3:00PM and the check-out is at 11:00AM.
Early check-in and late check-out may be arrangeable depending the other reservation conditions. So please consult with us.
The extension fee is ¥3,300 per hour, and it can be extended for up to 13 hours.
*We offer plans with different check-in and check-out time. Please check our booking page.

Yes, of course.
You can send your baggages from the facility too.
Please note that when sending your baggage to our facility, the arrival date must be one day before your check-in date.
We can only accept baggage delivery requests at our facility if payment method is via cash on delivery.

We are sorry, but basically you may not.

Yes, you can. (We will guide you for parking if you are coming with a large vehicle.)

Yes, you can charge your EV at our common parking area. We have one EV charger available for regular charging.

Yes, you can come. However, please understand that we don't have dedicated parking for motorcycles.
We will guide you for parking your motorcycle upon your arrival.
We also have a cabin where you can park your motorcycle right in front of it.

We are sorry, but there is no TV in the cabin to provide you an opportunity to enjoy our special outdoor environment.

Yes, we have free Wi-Fi available.

All equipment in the cabin, including the Jacuzzi and shower, can be used any time during your stay.

If you wish to enjoy Mt. Fuji view and the Jacuzzi with the wooden deck door open, swimwear is required.
If you're not wearing swimwear, please close the door or curtain.

Yes, it does.

It's not a wireless type; it needs to be connected with a cable. However, we will provide the necessary cable to connect it to your smartphone.
Please note that depending on the model of your smartphone, the connection could be unstable.

All the cabins including outdoor deck is are non-smoking.
Please smoke at the designated smoking area.

Yes, of course.
The lighting of the facility will be shut down, but it's 24 hours open.

Only handy fireworks are permitted to play during designated hours at a designated place.
The vinyl pool can be set on the outdoor deck of your cabin.

It is possible if your reservation is for the entire facility.
We also offer the option to reserve the entire facility for meetings, film or photo shoots, TV productions, promotions, and other events.
Please feel free to contact us for further consultation and arrangements.

Meals will be served in your cabin.
Tables will be set up on the outdoor deck, but depending on your request or in case of bad weather, will be prepared inside at the dining table.

Dinner is served at 5:30 PM, 6 PM, or 7 PM.
We will ask for your preferred time upon reservation.
Breakfast is available from 7 AM to 9 AM. Please pick it up from the Beverage Station.

There is no selection for meal menus.
A different meal will be prepared for stays longer than two nights.
Please request any additional option dishes at the time of reservation.

1. Glamping Style
An attendant from your cabin will prepare meals in the kitchen and set them on your table in a luxury dinner style. All table setting and cleaning will be handled by the staff. Appetizers and Dutch oven dishes will be served ready to eat. Main fish and meat dishes will be prepared for you to grill yourself on the gas oven grill.
No chef will be attached, but staff can assist those with disabilities or difficulties in cooking.
Staff will not serve at all times, but will bring additional beverages on request.
2. Barbecue Style
Pre-prepared BBQ ingredients will be delivered to your cabin. Please grill them on the gas oven grill.
Includes dishes and cooking utensils. Instructions are also provided for a worry-free BBQ experience.
Setting up chairs and tables and dish arrangement must be done by guests themselves.
3. Room Only
Please use nearby restaurants. Bringing your own food is also possible. You can cook using the cooking equipment installed in your room.
Cooking utensils and dining utensils rental is available for a fee by reservation.
Those who wish to cook should check in by 5:00 PM.
No open fire (firewood), fire apparatus, charcoal, or stoves are allowed.
For more details, please check the Simple Stay Plan in the RESERVATION section.

It will be prepared in a basket. You can toast bread with ham, vegetables, cheese, etc.
It also includes juice, yogurt, salad, etc. Coffee is served in a pot (contents and cooking method may vary depending on the season).

Yes, we can prepare them.
Please order at the time of reservation.

We can accommodate the seven major allergies.
Please let us know at the time of reservation.
However, please note that we cannot completely prevent cross-contamination as the same kitchen is used for all meals.

Frisbees, badminton, and balls are provided in all cabins for free use.
Other rental items will be lent out on a first-come, first-served basis on the day.

For safety reasons, the use of drones is prohibited within the facility.

The playfield includes three large educational playsets from Bornelund, suitable for children aged approximately 4 to 12 years.

In summer, you may see beetles and stag beetles, but please be cautious of mosquitoes.
Insect repellent is available at the management building.

There is no large public bath.
Please use the jet bath in the cabin.

Drinks can be brought in for free.
Please use the refrigerator in the cabin.

Food can be brought in for free (the facility cannot be held responsible for food poisoning caused by brought-in food).
Each cabin is equipped with a sink, gas grill, and a small refrigerator for hotel use. There is no freezer.
Rental of cooking and dining utensils is available for a fee by reservation.
※For more details, please check the Simple Stay Plan in the RESERVATION section.

For safety reasons, bringing in these items is prohibited.
You cannot burn anything other than firewood provided.
Bringing in fire pits, using fire pits other than those provided, and open fires are prohibited.
However, the Glamping Style Plan includes a campfire. Other plans will have campfires as an additional purchase.

For safety reasons, the use of equipment that uses cassette gas or gasoline is prohibited.
Please use the gas grill provided or the battery lantern.

Bringing in tents or tarps is prohibited.

You can bring them for free, but there are no dedicated courses on the premises.

To maintain a quiet environment, bringing fuel-powered generators is prohibited.

The room is designed as an indoor space and can be used without any problem.
The tent roof on the outdoor deck cannot completely block wind and rain, but the jet bath, campfire, and hammock can still be used.
Meals can also be served in the cabin's dining room.

For safety reasons, we may ask you to retract the tent roof on the outdoor deck for use.

The room is made of steel and is very sturdy and safe.
In the event of a major earthquake, please wait inside the room for instructions from the staff.

A convenience store is a 12-minute walk (2 minutes by car, 7 minutes by bicycle) away.
A supermarket is 5 minutes by car, and a gas station is about 4 minutes away.

The following tourist attractions are nearby (travel time by car):
・Chichibu Memorial Park about 2 minutes　・Higashiyama Lake about 2 minutes　・Toraya Factory about 4 minutes　・Gotemba Premium Outlets about 5 minutes　・Lake Ashi about 25 minutes
・Hakone Kowakien Yunessun about 25 minutes　・Fuji Speedway about 25 minutes　・Fuji Safari Park about 30 minutes　・Oshino Hakkai about 40 minutes
・Fuji-Q Highland about 45 minutes　・Lake Kawaguchi about 45 minutes　・Numazu Port about 50 minutes, etc.

A day-trip hot spring, "Fuji Hakkei no Yu", is about 10 minutes away by car.
Discounted pre-sale tickets are available at the front desk.

An indoor hot spring pool, "Fureai Pool Tamaho", is about 15 minutes away by car.

There is a managed fishing spot at Higashiyama Lake.
Please see the Higashiyama Lake website for more details.

We have universal cabins available.
However, there are some steep areas, so we recommend use with a helper.

We provide baby beds, high chairs, etc.
Availability is limited, so please order at the time of reservation.

Guidance is available in English.
Also, we use a web-based operator-assisted interpretation system for emergencies.
Communication in English, Chinese, Korean, Spanish, and Portuguese is possible through the tablet PC provided at the front desk.

We regret to inform you that no special preparations are available.

Dog cabins are available for dogs of any size.
Each dog cabin has its own dog run.
Please see the pet policy for more details.

We are sorry, but pets other than dogs are not allowed.

Pets can enter the dog cabins.
Also, guests staying with pets must reserve a dog cabin.
Please consider that the outdoor temperature can drop below 0 degrees Celsius in winter.

You can walk with a leash no longer than 120 cm.
Please pick up after your pet and dispose of it in the burnable trash.
Also, please water down any markings to consider other guests.

We do not provide pet food or drinks.
Please bring your own.

Under 7 kg: 2,200 yen　・　Over 7 kg: 4,400 yen

You can seat 8 to 10 people by connecting two tables. The Fuji Suite can accommodate more than 11 people.

Please consult with us at the time of reservation.

The Central Station can be used (for a fee). Please inquire for more details.

You can gather firewood provided and have a large campfire using the fire pit (direct fires are prohibited).

It is possible. Please inquire for more details.

It is possible. We will assist you in achieving fruitful outcomes tailored to your goals. Please feel free to consult us. More details here